The preconception consultation at University Hospital Ghent: evaluation of approachability and results of follow-up

Abstract

Purpose: From January 2010 until April 2011, a preconception consultation was initiated at the ob/gyn department of the Ghent University Hospital with the purpose to assess models for improving preconception care. Within this research we aim to assess which women found their way to our preconception consultation and to explore experiences of our patients. Methods: The approachability of our consultation was analyzed by means of cross-sectional research on relevant data (N=74). One year after the consultation, all patients received a follow-up questionnaire in order to assess satisfaction and outcome. Response rate of this follow-up research was 55%. Results: The majority of women were directly (77%) or indirectly (17%) informed of the existence of our consultation by media coverage. The mean age of women visiting our consultation was 30 years. Almost all women were higher-educated (85%) autochthons (95%). All but one woman returning our follow-up questionnaire were pleased with the services provided. In particular, the provision of thorough and tailored advice was appreciated. The majority of women recommended to provide brochures in order to support the given information. Conclusions: With our preconception consultation at a tertiary health care centre, we reached a relatively older and high-educated population. These women were pleased with the provided services, although they expressed a need for more written information. It is of interest to keep preconception in the media and to increase efforts to reach all women, particularly those who need preconception care most.